Author: telcowiki

Churn

What is Churn? In general language, churn is referred to a machine that produces butter from milk. However, in telecom language churn is referred to the number of subscribers or customers who give up on taking the companies services during a given period of time. These customers are termed as “Churned Customers”. The ratio of […]

Subscriber Market Share

Market Share (SubMS)   What is Subscriber Market Share? Subscriber Market share is often shortened as SubMS. SubMS is the ratio that describes the relationship between the subscriber base of a telecom company and the accumulated subscriber base of all the telecom companies in the country.   How to calculate SubMS? SubMS = Subscriber Base […]

AMPU

AMPU = Average Minutes Per User   What is AMPU? AMPU is a common term used in telecom companies. The full meaning of AMPU is Average Minutes Per User. Telcos use this term to understand the usage pattern of the subscribers in terms of talktime in minutes. Normally it is calculated on Monthly Basis, but it can […]

ARPU

ARPU = Average Revenue Per User   What is ARPU? ARPU is a common term used in telecom companies. The full meaning of ARPU is Average Revenue Per User. Telcos use this term to understand the health of the revenue streams of the company. Normally it is calculated on Monthly Basis, but it can also […]

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